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The original item was published from 12/11/2015 10:58:13 AM to 1/10/2016 5:05:01 PM.

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County Administrative Office

Posted on: December 10, 2015

[ARCHIVED] Report impacts from AT&T disruption

If you or your business was affected by Wednesday's disruption in service from AT&T, please report it to the Humboldt County Sheriff’s Office of Emergency Services (OES). You can submit a report online at the link below or by calling 707-441-3069. The survey will remain open until Friday, Dec. 18.

On Wednesday morning, a CalTrans work crew performing storm cleanup unintentionally severed a fiber optic line near between Fortuna and Rio Dell. The severed line resulted in many people losing service for the Internet and phone until Thursday. The Sheriff’s OES is looking for the following information related to this incident:

• Your name and the name of the business or facility that was affected
• Your contact information (address, phone number, email address)
• What services were disrupted
• The impact of the disruption of services, including estimated financial losses
• Any expenses you or the business incurred as a result of the service disruption.

There was no disaster declaration for this incident, so there is no direct line to submitting claims for potential funding or reimbursement. However, the information gathered may be used for various post-incident reports, future emergency planning and even legislative advocacy efforts.

Submit your report
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