Accela Support Resources

Accela Citizen Access (ACA) User Guides

Below is a list of "How To" guides that the general public may find helpful.

• Accela Citizen Access (ACA) Basic Search Quick Reference
• Using the Accela Citizen Access (ACA) Portal Basic Search Tool
  Note that an ACA user account is not required to use search features in the ACA portal.
• Creating an ACA Account (Ver 1.0) (PDF) 

ACA Resources for Partner Agencies

• Creating an ACA Account (Ver 1.0) (PDF)
• Responding to referrals in Accela - ACA agencies (Ver 1.0) (PDF)

Help

For help, please email accelasupport@co.humboldt.ca.us or call the Planning and Building Department at (707) 445-7245 and request assistance with Accela.