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Frequently Asked Questions

How do I get my CalFresh benefits?
Your benefits will be available every month on a plastic electronic benefits transfer (EBT) card. Your card will be automatically reloaded during each month of eligibility.

You may pick up your EBT card at the CalFresh office where you will select a code (Personal Identification Number, or PIN.)

With the EBT card and your secret code, you will be able to access your CalFresh benefits at any grocery store or farmers market that has a card reader with the Quest logo.

Show All Answers

1. What do I need to apply?
2. I need my benefits right away, do you have emergency CalFresh benefits?
3. Does everyone living in my home have to get CalFresh benefits?
4. Does everyone in my home have to be a U.S. citizen to get CalFresh benefits?
5. Is there a limit on the amount of property I can own and still get CalFresh benefits?
6. What do I have to do to maintain eligibility?
7. What if I lose my electronic benefits transfer (EBT) card?
8. Can I sell or trade my CalFresh benefits or my electronic benefits transfer (EBT) card?
9. What if I disagree with an action taken by the county?
10. How do I get my CalFresh benefits?
11. What will happen when I apply?
12. Will I be fingerprinted?
13. How long will it take to process my application?
14. How will I know if my application has been approved?