Social Services

Social Services programs focus on the safety of vulnerable children, youth and adults, and assist families and individuals in their journey toward self-sufficiency.

We accomplish these goals by:
  • Ensuring that basic human needs of families and individuals are met, including sufficient food and health care coverage
  • Providing services so that children and youth are able to live in safe, nurturing and permanent homes
  • Assisting youth in meeting their own goals as they move into adulthood
  • Helping individuals enter or reenter the workforce
  • Working with dependent adults and elders to mitigate risk and ensure their own safety
  • Providing supports for individuals who can no longer meet their own needs or are unable to make their own decisions
  • Assisting veterans and their families in obtaining benefits earned through their service to our country
  • Prioritizing good customer service.
We meet individuals and families where they are. We are people helping people live better lives.

Call Center: 1-877-410-8809


To better serve our community, the Social Services Call Center is now limiting the number of callers who can be placed on hold at a time. If you call and receive a message that says, “We are unable to take your call, please try again later,” that is because we have reached the maximum capacity of calls for that specific time. Please call back throughout the day to check if our queue has re-opened.

The Call Center is open Mondays, Tuesdays, Thursdays and Fridays from 7:30 a.m.-5:30 p.m. The Call Center is closed on Wednesdays.

When calling the Call Center, self-service help is available through the Interactive Voice Response (IVR) system to access things like your account balance and to request replacement forms such as the Semi-Annual report (SAR7).

You may also stop in at one of our four locations throughout the county.

  • Eureka – 929 Koster St.
  • McKinleyville – 1615 Heartwood Drive
  • Garberville – 727 Cedar St.
  • Fortuna – 3306 Renner Drive
  • Hoopa – 535 Airport Road.

To apply for benefits, renew benefits, upload documents, report changes and check your EBT card balance, visit BenefitsCal.com. You can also apply for CalFresh benefits by visiting, GetCalFresh.org.