Social Services programs focus on the safety of vulnerable children, youth and adults, and assist families and individuals in their journey toward self-sufficiency.
We accomplish these goals by:
- Ensuring that basic human needs of families and individuals are met, including sufficient food and health care coverage
- Providing services so that children and youth are able to live in safe, nurturing and permanent homes
- Assisting youth in meeting their own goals as they move into adulthood
- Helping individuals enter or reenter the workforce
- Working with dependent adults and elders to mitigate risk and ensure their own safety
- Providing supports for individuals who can no longer meet their own needs or are unable to make their own decisions
- Assisting veterans and their families in obtaining benefits earned through their service to our country
- Prioritizing good customer service.
We meet individuals and families where they are. We are people helping people live better lives.
Call Center: 1-877-410-8809
To better serve our community, the Social Services Call Center is now limiting the number of callers who can be placed on hold at a time. If you call and receive a message that says, “We are unable to take your call, please try again later,” that is because we have reached the maximum capacity of calls for that specific time. Please call back throughout the day to check if our queue has re-opened.
The Call Center is open Mondays, Tuesdays, Thursdays and Fridays from 7:30 a.m.-5:30 p.m. The Call Center is closed on Wednesdays.
When calling the Call Center, self-service help is available through the Interactive Voice Response (IVR) system to access things like your account balance and to request replacement forms such as the Semi-Annual report (SAR7).
You may also stop in at one of our five locations throughout the county.
- Eureka – 929 Koster St.
7:30 a.m.-5:30 p.m.
- McKinleyville – 1615 Heartwood Drive
Monday - Friday
8 a.m.-noon, 1- 5 p.m.
- Fortuna – 3306 Renner Drive
8:30 a.m.-noon, 1-4:30 p.m.
- Garberville – 727 Cedar St.
Mon, Tues, Thurs, Fri,
8:30 a.m.-noon, 1-4:30 p.m.
Wed. 9:30 a.m. to noon, 1-3:30 p.m.
- Redway* - 3165 Redwood Drive
10 a.m. - 3:30 p.m.
- Hoopa – 535 Airport Road
8:30 a.m.-noon, 1-4 p.m.
*The Redway office also provides Employment Training, Behavioral Health and Eligibility services.
Adult Protective Services (APS) provides protective services to elders (65 and older) and dependent adults (18-64) who are unable to protect their own interests or to care for themselves.
Formerly called food stamps, CalFresh provides eligible households with an electronic benefits transfer (EBT) card that works just like a debit card and can be used at most grocery stores and farmers markets to ensure access to healthy foods.
CalWORKs provides temporary financial assistance and employment focused services to families with minor children who have income and property below state maximum limits for their family size.
DHHS is hiring! Eligibility specialists help people live better lives by assisting them throughout the application process for Medi-Cal, CalFresh, and CalWORKs benefits. Interviewing customers, processing casework in automated systems, and determining eligibility for programs are the primary duties of the job.
Obtain information about Child Welfare Services such as reporting child abuse, becoming a foster parent and more.
The Humboldt County Department of Health & Human Services, Child Welfare Services (CWS) now has an ombudsperson who provides independent review of concerns or complaints, information, consultation and facilitation and assistance with problem resolution.
Information about overpayments and how to make payments to DHHS DR Collections.
The Employment Training Division provides a comprehensive range of workforce preparation activities benefiting job seekers, laid-off workers, youth, incumbent workers, new entrants to the workforce, and employers.
The General Relief Program is a county-funded general assistance program for indigent county residents that offers repayable benefits.
The Housing, Outreach, and Mobile Engagement (HOME) program provides outreach and housing support services to people throughout Humboldt County.
In-Home Supportive Services (IHSS) is a program directed by the California Department of Social Services that provides aid to blind, aged, and disabled individuals who are unable to remain safely in their own home without the aid of a care provider.
The state Medi-Cal Program is administered through the county Department of Health and Human Services, Social Services Branch. Medi-Cal serves low-income individuals and families.
Specially converted recreational vehicles travel to residents in the county’s more remote communities, providing an array of DHHS services that people may not have easy access due to transportation, financial or health-related difficulties.
The Public Guardian Office serves as Conservator for persons with various types of impairments.
The purpose of the program is to assist individuals and families who can be better served by relocating to a destination that provides a reconnection to family or friends or with employment opportunities that will lead to self-sufficiency.
The Humboldt County Veterans Service Office assists veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans.
Welfare-to-Work is a program within CalWORKs that assists families in becoming self-sufficient through employment.
Benefits: CalFresh, Medi-Cal, CalWORKs, General Relief
Mon-Fri 7:30 a.m.-5:30 p.m.
TAP available 8 a.m.-noon, 1-5 p.m.
Eureka Call Center
Monday - Friday
7:30 a.m. - 5:30 p.m.
Monday - Friday
8 a.m. - 5 p.m.