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Frequently Asked Questions

What are the limitations of Text to 9-1-1?
  • As with all text messages, Text to 9-1-1 may take longer to receive and respond to than a voice call and could be received out of order, or may not be received at all.
  • Text GPS location information is not equal to current wireless location technology.
  • Voice calls are real-time communication and Text to 9-1-1 is not.
  • Pictures or videos cannot be received by 9-1-1 at this time.
  • If you include anyone else on your text to 9-1-1 (group message), it may not be received by 9-1-1.
  • At this time translation services for Text to 9-1-1 are not available; please text in English only.

Show All Answers

1. What is "Text to 9-1-1"?
2. Can I Text to 9-1-1 in Humboldt County?
3. When should I text 9-1-1?
4. What are the limitations of Text to 9-1-1?
5. How do I text 9-1-1?
6. How will I know if 9-1-1 received my text?
7. Is there a charge to Text to 9-1-1?
8. Can I text 9-1-1 in languages other than English?