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Frequently Asked Questions

When should I text 9-1-1?
  • Dialing 9-1-1 in an emergency is still the preferred way to request help, and the public is reminded to “Call if you can. Text if you can’t.”
  • Text to 9-1-1 is intended primarily for use in three emergency scenarios:
    1. For an individual who is deaf, hard-of-hearing or has a speech disability.
    2. For someone who is in a situation where it is not safe to place a voice call to 9-1-1.
    3. A medical emergency that renders the person incapable of speech.
  • ONLY text 9-1-1 in an emergency. Prank-texters can be identified and may be prosecuted according to local laws/regulations.

Show All Answers

1. What is "Text to 9-1-1"?
2. Can I Text to 9-1-1 in Humboldt County?
3. When should I text 9-1-1?
4. What are the limitations of Text to 9-1-1?
5. How do I text 9-1-1?
6. How will I know if 9-1-1 received my text?
7. Is there a charge to Text to 9-1-1?
8. Can I text 9-1-1 in languages other than English?