Social Services
Alternate Service Delivery Requests
The Department of Health & Human Services - Social Services Branch, located at 929 Koster St. in Eureka, is currently not in full compliance with the Americans with Disabilities Act (ADA). The County of Humboldt is committed to ensuring that all programs, services and activities are accessible to everyone.
If you require an alternate method of service delivery, please contact our office at 877-410-8809.
If you plan to visit the facility and require curbside assistance, please call 877-410-8809 in advance so that we may assist you.
CalFresh Benefit Replacement
If you have lost CalFresh benefits due to a misfortune such as a power outage, natural disaster or appliance failure, you may be eligible to receive CalFresh Benefit Replacement. Click on the link for more information: CalFresh Benefit Replacement (PDF)
Social Services programs focus on the safety of vulnerable children, youth and adults, and assist families and individuals in their journey toward self-sufficiency.
We accomplish these goals by:
- Ensuring that basic human needs of families and individuals are met, including sufficient food and health care coverage
- Providing services so that children and youth are able to live in safe, nurturing and permanent homes
- Assisting youth in meeting their own goals as they move into adulthood
- Helping individuals enter or reenter the workforce
- Working with dependent adults and elders to mitigate risk and ensure their own safety
- Providing supports for individuals who can no longer meet their own needs or are unable to make their own decisions
- Assisting veterans and their families in obtaining benefits earned through their service to our country
- Prioritizing good customer service.
We meet individuals and families where they are. We are people helping people live better lives.
Call Center: 877-410-8809
The Social Services Call Center is open Monday through Friday from 8 a.m.-5 p.m.
When calling the Call Center, self-service help is available through the Interactive Voice Response (IVR) system to access things like your account balance and to request replacement forms such as the Semi-Annual report (SAR7).
You may also stop in at one of our five locations throughout the county:
- Eureka – 929 Koster St.
Monday - Friday
8 a.m.-5 p.m.
Ph: 877-410-8809 - McKinleyville – 1615 Heartwood Drive
Monday - Friday
8 a.m.-noon, 1- 5 p.m. - Fortuna – 3306 Renner Drive
Monday - Friday
8:30 a.m.-noon, 1-4 p.m. - Garberville – 727 Cedar St.
Monday - Friday
8:30 a.m.-noon, 1-4:30 p.m. - Hoopa – 68 Orchard St.
Monday - Friday
Temporary hours 10 a.m. - noon and 1-3 p.m.
To apply for benefits, renew benefits, upload documents, report changes and check your EBT card balance, visit BenefitsCal.com.
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Adult Protective Services
Adult Protective Services (APS) provides protective services to elders (65 and older) and dependent adults (18-64) who are unable to protect their own interests or to care for themselves.
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CalFresh
Formerly called food stamps, CalFresh provides eligible households with an electronic benefits transfer (EBT) card that works just like a debit card and can be used at most grocery stores and farmers markets to ensure access to healthy foods.
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CalWORKs
CalWORKs provides temporary financial assistance and employment focused services to families with minor children who have income and property below state maximum limits for their family size.
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Child Welfare Services
Obtain information about Child Welfare Services such as reporting child abuse, becoming a foster parent and more.
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Careers in Eligibility
DHHS is hiring! Eligibility Specialists help people live better lives by assisting them throughout the application process for Medi-Cal, CalFresh, and CalWORKs benefits. Interviewing customers, processing casework in automated systems, and determining eligibility for programs are the primary duties of the job.
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More DHHS Jobs
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CWS Office of the Ombudsperson
The Humboldt County Department of Health & Human Services, Child Welfare Services (CWS) now has an ombudsperson who provides independent review of concerns or complaints, information, consultation and facilitation and assistance with problem resolution.
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DHHS DR Collections
Information about overpayments and how to make payments to DHHS DR Collections.
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Employment Training
The Employment Training Division provides a comprehensive range of workforce preparation activities benefiting job seekers, laid-off workers, youth, incumbent workers, new entrants to the workforce, and employers.
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General Relief
The General Relief Program is a county-funded general assistance program for indigent county residents that offers repayable benefits.
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Housing, Outreach and Mobile Engagement (HOME)
The Housing, Outreach, and Mobile Engagement (HOME) program provides outreach and housing support services to people throughout Humboldt County.
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In-Home Supportive Services
In-Home Supportive Services (IHSS) is a program directed by the California Department of Social Services that provides aid to blind, aged, and disabled individuals who are unable to remain safely in their own home without the aid of a care provider.
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Medi-Cal
The state Medi-Cal Program is administered through the county Department of Health & Human Services, Social Services Branch. Medi-Cal serves low-income individuals and families.
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Mobile Outreach Program
Specially converted recreational vehicles travel to residents in the county’s more remote communities, providing an array of DHHS services that people may not have easy access due to transportation, financial or health-related difficulties.
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Public Guardian Office
The Public Guardian Office serves as Conservator for persons with various types of impairments.
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Transportation Assistance Program
The purpose of the program is to assist individuals and families who can be better served by relocating to a destination that provides a reconnection to family or friends or with employment opportunities that will lead to self-sufficiency.
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Veterans Service Office
The Humboldt County Veterans Service Office assists veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans.
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Welfare-to-Work
Welfare-to-Work is a program within CalWORKs that assists families in becoming self-sufficient through employment.