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ADA Effective Communication Training - Webinar

Full Description

On March 6, 2018, the County of Humboldt adopted the ADA Compliance Effective Communication Policy. This policy was created as the county recognizes that some clients may have communication disabilities and may use different ways to communicate.  The county strives to provide accessible services to all and this may include individuals who have partial or total hearing loss; partial or total vision loss; Dyslexia or other learning disabilities that may make reading difficult; or an individual who is regarded as having such a disability.  The county recognizes the legal rights of persons with disabilities under the Americans with Disabilities Act (ADA), and applicable California statutes.

The county is offering an ADA Effective Communication Training presented by the Pacific ADA Center to support the newly adopted ADA Compliance Effective Communication Policy.

Who should attend? All employees who communicate with the public. 

NOTE:  Please be advised this webinar will be live and recorded and made available for training use of county employees at a later date.

Upon completion of this webinar, you will have a better comprehension of:

• Understanding hearing & speech disabilities

• Language & etiquette to use on phone calls

• How to use a Text Telephone (TTY) for Incoming & Outgoing Calls

• How to use the California Relay Service (CRS) for Incoming & Outgoing Calls

• Completion of mandatory CRS training.

If you have any questions you can email the ADA Coordinator at

Open Sessions

  • Session Day(s) Times Location Age Participants
  • No sessions

Other Sessions