Curbside Service

Curbside Pickup

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Follow the steps shown here to get books, movies, and other library materials you can take home.

While our buildings are closed, the library offers curbside service. See Curbside Service Hours at all library branches.

Please read the steps below to learn how to make the most out of your curbside service.

This service plan has been approved by the Humboldt County Department of Health, and is designed to meet the safety needs of library users and library staff, while providing you with the library materials you have been waiting for!

First, Request Books, Movies, Music...

Please do this in advance for efficient service.

  • Use the library catalog to request up to 4 items be reserved for you.
  • Or, call your library branch to request up to 4 items by phone.
  • You can also ask for a grab bag!  A grab bag may contain up to 10 items, selected by library staff.  This can be in addition to your 4 specific items above.

The Library Will Notify You

When your items are ready to pick up, the library will alert you, using the contact information in your library account. If you’re not sure whether that is up to date, please call the library or check your account online so you know you will get the alert when your books are ready!

Then, Pick Up Your Curbside Delivery

1. When you arrive at the library to pick up your items, stop your car in the parking lot. (No car? Please wait in a safe area in or near the parking lot and follow the instructions below without the car.)

2. Please remain there, and call the library to let the staff know that you have arrived. You will see a sign with the number to call.  (No phone? See Frequently Asked Questions below.)

3. When your delivery is brought outside, please stay in your car. 

4. Wait until staff go back inside the library, then pick up your delivery. 

5. If you are returning books, put them in the book drop. ’Zip Books’ must be returned securely packaged in a ziplock bag or padded mailer. If the book drop is locked, please keep your books and call the library to find out how to return them.

The items in your delivery are already checked out for you. 

Checkout periods are as usual. To check exact due dates, please look in your library account online or call the library by phone.