Behavioral Health Quality Improvement

Behavioral Health Quality Improvement monitors services that are provided throughout Humboldt County’s Mental Health Plan—including contracted providers—to ensure that state contracts and state and federal regulations are met. We develop data-driven decisions and processes to continually monitor the quality of care that our consumers receive. We do this through regular audits, producing annual quality improvement goals and reports, as well as collaborating with providers, consumers, and family and community members to inform performance improvement projects. We also develop training and other resources to support programs. Additionally, we maintain knowledge of current federal and state rules and regulations that guide daily operations.

Humboldt County Mental Health Plan State Performance Dashboard Reports

Humboldt County’s Presumptive Transfer (AB 1299) Points of Contacts

  • Probation, Brett Moranda, 707-268-3303
  • Child Welfare, Alison Phongsavath, 707-388-6707
  • Mental Health, Rachel Davis-Packer, 707-268-2800

Consumer Perception Survey Satisfaction Ratings Dashboard