Support Order Engagement

One responsibility of Child Support is to ensure that support payments are made in a consistent and timely manner.  This means payment of the ordered current support in full each month. 

For parents who understand and take responsibility for meeting the financial needs of their kids this means our office provides excellent financial record keeping, management of future child support court processes, and a place to get all of your child support questions answered; like how do I know if my support is the right size for my family? 

If there are instances where the parent paying support does not or cannot meet the support obligation, other enforcement actions may occur.  Making timely support payments not only helps your children, it also helps you avoid having your drivers, professional or other license, suspended and helps you avoid having money removed from your bank account without your knowledge. 

Below are some Enforcement terms you may hear when talking with your Case Manager:

  • Child Support Warning Notice - once a year, every case that has an unpaid support balance due is sent a letter explaining the various things that can happen until that balance is paid off.  If the amount of support listed as owed seems incorrect, please contact us so that we can review.
  • Bank Levy - funds can be withheld from bank accounts to satisfy past due support amounts
  • License Suspension - All state issued licenses can be suspended or revoked due to non-payment of support
  • Tax Refund Intercepts - When unpaid support accrues, federal and state tax refunds can be intercepted for collection on those balances.  Federal Tax Returns that are filed Jointly with a Spouse have some special regulations regarding when the payment can be distributed.
  • Other Enforcement Actions - repeated neglect of the child support account can result in other legal actions being taken.  If the account remains delinquent the parent paying support may be required to attend court to explain why payments are not being made and be ordered to look for work and provide proof of work search.

If you are concerned or have questions about enforcement actions that are being taken on your child support case, the first step is to call and talk to one of our case managers.  We will do our best to answer your questions in a clear and direct manner.

Tell us how we're doing!

Please take a few minutes to complete the Child Support Customer Satisfaction Survey to let us know what's working, what needs to stay the same, and what could be improved!